Security Operations

The CryoGene Lab™ facility is located in the greater Houston, Texas area. The building has 24-hour security using the latest biometric scanners. The laboratory's sample storage repository area as well as the individual freezers are accessible only to authorized personnel. Using video and state-of-the-art fingerprint scanning technology linked to our computer system, the laboratory staff may have access only to assigned areas. Samples are constantly monitored for variation in the temperature range required to maintain their minimum critical threshold (MCT). If there is a malfunction or system failure, prior to reaching the MCT, the computer monitoring system will immediately notify laboratory staff, direct them to the system in question and record all action taken to resolve the alert. As an option, your personnel may be alerted as to the problem via pager, cell phone or email. Redundant cryopreservation systems are available if transfer of specimens is required. All critical equipment and computer hardware is backed up with uninterrupted power supply (UPS) units and an onsite diesel generator.